June 2010 Vol. 237 No. 6


Pictorial Job Aids: The Next Step In Operator Qualification

There is a saying that one picture is worth a thousand words. After more than 32 years in the natural gas industry, I agree with that saying but with a caveat: it must be the correct picture and it must be presented with a concise and meaningful caption. Then, it will be worth many thousands of words. This article describes the next step in the evolution of the operator qualification process: the development and use of operator qualification (OQ) “job aids” in the form of good pictures and diagrams with meaningful captions. The pictorial job aids are much more effective and efficient to develop and use than the many thousands of words of explanation of how an operato

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